Anti Spam Policy

CAN-SPAM Act Compliance

You shall comply with CAN-SPAM Act of 2003, including the following requirements:

  1. Don’t use false or misleading header information.
  2. Don’t use deceptive subject lines.
  3. Identify your message as an ad if necessary.
  4. Tell recipients where you’re located by including your valid physical postal address in your footer. This can be your current street address, a post office box you’ve registered with the U.S. Postal Service, or a private mailbox you’ve registered with a commercial mail receiving agency established under Postal Service regulations.
  5. Tell recipients how to opt out of receiving future email from you.
  6. Honor opt-out requests promptly.
  7. Monitor what others are doing on your behalf (e.g. if you hire another company to use our service for you).

For detailed information, please visit the FTC website.

Accepted Use

By using our service, you agree that you will only send targeted permission-based messages (including emails, text messages and other notifications) to your end users. All recipients must have registered with your software product (or have otherwise explicitly engaged with your software, or engaged in a business relationship with you) and explicitly provided their email address for such purpose.

You may use our service to send the following types of messages:

  • behavior-triggered messages based on actions that your end users take or not take within your software;
  • relevant newsletters, updates, and announcements to your user base;
  • other messages for the sole purpose of assisting recipients to use your software.

You agree to use our service only in compliance with this Anti-Spam Policy, Terms of Service, and all applicable laws (including but not limited to CAN-SPAM Act of 2003 and other policies and laws related to spamming, privacy, obscenity, or defamation).

We reserve the right to immediately terminate access to our service by any customer at our sole discretion, should we suspect any such activity or unethical behavior.

Prohibited Use

You agree that you shall not use our service for the following:

  • send marketing messages to recipients who are not your end users (customers);
  • send unrelated offers or content to your end users;
  • send unsolicited messages (including spam or unsolicited bulk email) to any third party;
  • use any third-party lists (including email lists and phone numbers);
  • use lists that are purchased, rented, scraped, or illegally obtained;
  • collect lists and transfer them to third parties for sending unsolicited communications.

Sending Domains

To ensure better email deliverability, we require you to use your own sending domain(s). You are not permitted to use sending domains that are irrelevant to your business or don’t have a legit website tied to it.